Sole Proprietorships :
Gasometerstrasse 24, 8005 Zürich
Infomaniak – Rue Eugène-Marziano 25, 1227 Genève, Suisse
Photographer : Etienne Dione
SECTION 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our shop, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and e-mail address.
When you browse our shop, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.
With your permission, we may send you emails about our shop, new products and other updates.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to the collection and use of your information for that purpose only.
If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.
How do I withdraw my consent?
If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may advise us by contacting us at email@example.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 – WOOCOMMERCE
Our shop is hosted on Infomaniak and managed on WooCommerce which provides us with the online e-commerce platform that allows us to sell you our services and products.
Your data is stored in WooCommerce’s data storage system and databases. Your data is stored on a secure server protected by a firewall.
If you make your purchase through a direct payment gateway, in this case WooCommerce will store your credit card information. This information is encrypted according to the data security standard established by the payment card industry (PCI-DSS standard). The information related to your purchase transaction is kept as long as necessary to finalize your order. Once your order has been finalized, the purchase transaction information is deleted.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements ensure the secure processing of credit card data by our shop and its service providers.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
You should keep in mind that some suppliers may be located or have facilities in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of such other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or inappropriately destroyed.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards that are generally accepted by the industry.
What is a cookie?
A cookie is a small text file sent to your receiving terminal (including computer, tablet, smartphone) via the website or application consulted. This file is stored in a part of your hard drive specifically designated for cookies. Thanks to these cookies, information is collected about your visit. It allows the website consulted to collect certain information concerning the User’s navigation in order to improve his/her visit and the Website’s functionalities.
Session cookies disappear when the User leaves the Site, while permanent cookies remain on the User’s terminal until the User deletes them or, where applicable, until their end of life.
You can set cookies using your web browser.
These cookies may be deposited by different issuers, namely by the webmaster of the site or by a third party company.
Access to or use of all or part of the Services implies the User’s acceptance without restriction or reservation of these different technologies.
The Website uses the following Cookies/applications:
– Session Cookies that record information during your navigation on the Website. These expire when you close your web browser.
– WordPress” Cookies to personalize and enhance your experience on the Site. The data collected is kept for one year.
– Cookies for statistical analysis (Google Analytics): internet audience analysis tools allowing the Website to better understand the behaviour of the Website’s users. The cookies used make it possible to collect information and generate reports on the statistics of use of our Website without individual users being personally identified by Google Analytics. The shelf life of these cookies is 14 months.
For more information about Google Analytics, see the Google Analytics Privacy and Security Policy.
To opt out of Google Analytics, see the Google Analytics Opt-out Browser Add-on.
USER CHOICE REGARDING COOKIES
The help menu of your browser will allow you to know how to express or modify your preferences regarding cookies.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at firstname.lastname@example.org.